1. What types of products do you sell?
We offer a wide range of premium sofas, armchairs, and home furnishings. Our collection includes modern, contemporary designs as well as timeless classics to suit every taste and home style.

2. How can I place an order?
Simply browse our website, select the product you’d like to purchase, and follow the checkout process. We accept PayPal for secure transactions.

3. Do you offer free shipping?
Yes! We provide free shipping on all orders within the United Kingdom. Delivery typically takes 4-8 business days.

4. Can I track my order?
Once your order has been dispatched, you will receive a tracking number via email so you can monitor the progress of your delivery.

5. What is your return policy?
We offer a 30-day return policy on all products, whether they are new or damaged. Return shipping is free, and refunds are processed within 7 days of receiving the returned item.

6. How do I return a product?
To return a product, simply contact our customer service team at contact@sofacrusaders.shop or call us at **+44 7537 131060. We’ll guide you through the return process.

7. Do you offer warranties on your products?
Yes, all of our products come with a warranty to ensure that you receive quality, durable furniture. For warranty details, please refer to the product description or contact our customer support.

8. Can I customize my sofa?
At this time, we do not offer customization options for sofas, but we are constantly updating our collection. Stay tuned for new styles and designs that might suit your needs!

9. What happens if my item arrives damaged?
If your product arrives damaged, please contact us within 7 days of delivery. We will arrange for a free return and provide a refund or replacement, depending on your preference.

10. How do I contact customer service?
You can contact us via email at contact@sofacrusaders.shop, or reach us by phone at **+44 7537 131060. Our customer service team is available to assist you with any inquiries or concerns.

11. Is it safe to shop on your website?
Yes! We take your security seriously. Our website uses SSL encryption to protect your personal information during transactions, ensuring a safe and secure shopping experience.

12. Do you ship internationally?
Currently, we only offer shipping within the United Kingdom.